The Story of myNurse

Who we are, how we got here, and what comes next. 🙂

Where We Started

Like many great endeavors, myNurse grew out of personal tragedy.

After losing both of his grandfathers to hereditary chronic conditions at a young age, Waleed Mohsen wondered if the same fate awaited others in his family – his father or mother, or even himself someday – perhaps someday sooner than he wanted to imagine.

As he thought back on the fate of his late grandfathers and other loved ones he’d known who’d had their lives cut short due to chronic disease, Waleed realized how little care and attention they’d gotten for their conditions over the years. They’d been given their diagnosis and some basic advice and then were essentially on their own, left to manage their conditions as best they could.

Waleed realized that when it came to the day-to-day management of these conditions, patients were mostly alone.

Meet our Founder

Taking the First Step

Having worked for over a decade in business development in the healthcare space, Waleed had also heard countless stories from doctors, nurses and payors about the growing epidemic of chronic disease, which affected nearly half the U.S. population and consumed the majority of healthcare resources. Even so, he learned, chronic care patients spent only a few hours per month at their doctor’s office, and the care they did receive often dealt with acute physiological issues, but made little headway in helping them adopt healthier behaviors and better manage their condition in the long term.

It was clear: Chronic care was broken.

Empowering Patients at Home

myNurse initially focused primarily on offering support for independent physicians who wanted to set up remote patient monitoring and chronic care management services at their clinic.

myNurse supported chronic care patients between office visits with vitals monitoring, one-on-one coaching and care coordination, giving resource-strapped clinics more insight into how these patients were managing their condition at home and allowing them to intervene proactively to adjust care plans and prescriptions. Meanwhile, patients learned new strategies for managing their condition and enjoyed peace of mind knowing a clinician had an eye on their health.

The myNurse team didn’t want to stop there, however. They imagined a world where clinicians didn’t need to be chronic care experts to know how best to help their patients. Where they could get insight into the most effective approach for each patient based on their medical history, socio-economic status, personality, motivation-level and more.

Honors

Recognized by leading organizations as an innovator in healthcare technology

UCSF Rosenman Institute

Rosenman Innovator

Made up of a community of investors, clinicians, and technology entrepreneurs, the UCSF Rosenman Institute’s mission is to help entrepreneurs develop innovative health technologies that will improve patient care. Rosenman Innovators are chosen for their innovative technologies and patient impact.

Village Movement California

Village Movement California

Collaborator

A coalition of 43 community-based organizations that connect older adults to the resources they require to age in place and live independently, Village Movement California is dedicated to revolutionizing the experience of aging. myNurse partnered with VMC on a 12-month pilot program to support the health of its members.

Sutter Health IPA

Sutter Health Innovation Grant recipient

Designed to solve urgent healthcare challenges, the Sutter Health Innovation Grant gave myNurse an opportunity to work with them on a pilot program. The IRB-approved study that followed found that patients using myNurse were more likely to achieve desirable BP ranges and more engaged in their treatment.

Partnerships

A parter and collaborator with top healthcare and technology organizations

Medicare

Participating provider

United Health Group

In-network provider

DreamIt Ventures

Collaborator

500 Startups

Batch 23 cohort

MassChallenge

Early stage cohort 2021

Leadership

Guiding myNurse with decades of experience in healthcare and technology
CMO & Co-Founder

Dr. Wayne Pan, MD PhD MBA

Dr. Pan holds MD and PhD degrees from the Icahn School of Medicine at Mount Sinai as well as an MBA from Wharton. He has over 25 years of healthcare industry experience, ranging from clinical medicine to health information technology and biotechnology.

In his free time, Wayne loves to spend time with family and travel. In fact, the crew recently took a family trip to Tokyo Disneyland. Wayne says family is at the heart of the myNurse mission and helps drive his passion to improve healthcare for future generations.

CEO & Co-Founder

Waleed Mohsen

Waleed has been named a UCSF Rosenman Innovator and has over 10 years of experience working with leaders of hospitals and medical institutions in his business development roles at Siemens and Cisco.
Waleed was inspired to start myNurse after losing his grandfathers at a young age to chronic disease and studied biochemistry at the University of California San Diego. In his free time, he enjoys hiking, cooking, listening to podcasts and audiobooks on technology, philosophy, health and meditation and spending time with his family, his partner Tracy and their dog Roxy.

Waleed's favorite quote is from the poet Omar Khayyam: "Your hand can seize today but not tomorrow; and thoughts of your tomorrow are nothing but desire. Don’t waste this breath, if your heart isn’t crazy, since 'the rest of your life' won’t last forever."

Chief of Staff

Jessa Alt, RN PHN

Jessa has over 13 years' worth of experience as a Registered Nurse and has led telehealth operations and program strategy at Cityblock Health, Collective Health.
Head of Operations

Mark Hollis

Mark is a Senior Operations Manager with experience at Director level in Customer Service, Operations, Sales, and Customer Success. He has worked with successful startups through IPO events. In addition, Mark has worked for BPOs on Fortune 100 accounts.

Nurses & Coaches

Striving every day to help people with chronic conditions live richer, healthier lives

We’d be nothing without our caring, dedicated clinical team. Working day after day to offer moral and clinical support to our patient members, the myNurse clinical team helps people with chronic conditions reach their health goals one step at a time, forming life-changing bonds along the way.

Nurse Practitioner

Mary Wu, NP

Mary has over 7 years of experience as a Registered Nurse and Nurse Practitioner, working with hospitals and health systems including Sutter Health and Massachusetts General Hospital, specializing in bone marrow transplant and hematology-oncology nursing.
Registered Nurse

Carlin Longley, RN

Carlin is a Wellness Coach and a Registered Nurse with 10 years of experience working in healthcare. He’s passionate about helping older adults and people with chronic conditions leverage technology better manage their overall health. He believes everyone deserves equitable, patient-centered, evidenced-based care to maximize their quality of life.

In his free time, Carlin enjoys spending time with his husband, twin boys, and his dog, Astro, at the beach or on hikes in the mountains. He also loves traveling to new places, baking, listening to music and watching movies.

Licensed Practical Nurse

Jenny Saetern, LPN

Jenny has been a lead Wellness Coach and Licensed Practical Nurse at myNurse for nearly 2 years. She holds an AAS in Nursing from Sacramento City College and studied recreational therapy at California State University, Sacramento.

Jenny loves being able to help change someone's life for the better. She's a huge foodie and loves to travel, hence her favorite saying: "Don't forget to play a little – it's good for your health!"

Licensed Vocational Nurse

Kristin Knowles, LPN

Kristin has been an LVN for 8 years, holds a Bachelors in Healthcare Administration and is currently working on her Master's in Public Health.

Kristin has three children and one of her favorite quotes is from Mark Twain: "The secret of getting ahead is getting started."

Dietician

Pat Soderberg, RD

Pat joined myNurse in September 2021 as the first registered dietitian-wellness coach. She supports other coaches on the team to provide guidance and coaching for members with specific needs around nutrition.

Pat has been a registered dietitian for 30 years and has worked in acute care, long term care, pharma sales, health coaching and project management. Her professional passion is education and coaching in nutrition. Outside of being a dietitian, Pat is an avid alpine skier. She's in her 31st year of teaching skiing. She's also a grandmother and loves taking her two grandchildren on new adventures where they live in Maryland. Pat and her husband spend their free time enjoying all outdoor activities in Minnesota, Wisconsin, Montana, Alaska or wherever the road takes them.

Customer Support Lead

Sharla Regan, MA

Sharla holds an AAS and an AA in Medical Assisting from Heald College and has been a Certified Medical Assistant for 9 years, with a focus on allergy and infectious disease. Sharla loves helping patients feel that they matter and are more than just a number.

Sharla has been enamored with the TV series 'Julia' since she was 8 years old. With Julia as her medical inspiration, Sharla crafted her education efforts into learning everything she could about the profession, along with getting certified to prove herself ‘Julia worthy!’ In her spare time, Sharla is very involved with her family, a lover and big supporter of the AmStaff dog breed, and has been an active tap dancer since the age of 11.

Medical Assistant

Lucy Contreras, MA

Lucy has been a Wellness Coach with myNurse for 2 years. She has held roles as a clinical assistant, remote care coordinator and health information specialist at organizations including Family Health Care Network, A.T. Still University and Connected Home Living.

Lucy is married with two young daughters, loves being out in nature and practicing photography and is fascinated in particular by natural crystals and stones. She's also a proud vegetarian going on 4 years. Lucy's favorite quote is from the poet Maya Angelou: "Nothing can dim the light that shines from within."

Wellness Coach

Julia Ramirez, MA

Julia is a lead Wellness Coach with 6 years of experience as a Medical Assistant. She has a background in Primary Care and teaching Adult Education Medical Assisting.

Julia married into a very large family and has a young son. She enjoys party planning, home improvement, and taking care of her 4 chickens. Her favorite saying is "if it can be measured, it can be improved."